Regions Bank Universal Banker ( Mid Rivers ) in St Peters, Missouri

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, our mission is to make life better for our customers and our surrounding communities . The purpose of the Universal Banker role is to create meaningful personal connections with customers, proactively provide financial guidance thru needs based conversation and resolve end to end customer situations. Universal Bankers play a vital role in improving the financial wellness of our customers.

The successful candidate should be ambitious and adaptable with a desire to advise and educate customers on how to achieve their financial goals. This requires an individual with clear and transparent communication who is motivated by a fast paced and energetic environment.

Primary Responsibilities

  • Exceeds branch performance targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions

  • Achieves required levels of outbound phone calls and customer conversations based on the branch’s need to acquire new customer relationships and to expand existing customer relationships

  • Provides consistent optimal customer experience, including customer’s transactional needs

  • Ownership and resolution of customer issues

  • Educates customers on emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier

  • Refers customers to an internal team of experts when additional financial goals and needs are recognized

  • Ensures safe and sound banking practices including adherence to all applicable laws and regulations

This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.

This position is incentive eligible.

Requirements

  • High school diploma or GED

  • Two years customer service retail banking experience

  • Two years sales experience in an incentive based environment

  • Expected to obtain an insurance license within 12 months and maintain continuing education for licensing education

This position requires registration with the national Mortgage Licensing System and Registry (NMLS). Please refer to (http://mortgage.nationwidelicensing.org) for more information.

Skills and Competencies

  • Ability to assist branch associates with all aspect of daily operations

  • Ability to work Saturday and at times evening hours (call nights)

  • Excellent interpersonal and communication skills

  • Demonstrate strong problem-solving skills

Location:

St Peters, Missouri

EEO/AA/Minorities/Females/Disabled/Veterans

About Regions

At Regions, our culture focuses on five core values that are a commitment to how we will do business:

  • Put people first

  • Do what is right

  • Focus on your customer

  • Reach higher

  • Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.

EEO/AA/Minorities/Females/Disabled/Veterans