Requisition Number: 2225
Job Title: Technician - Field Service II
Area of Interest: Operations
Country: U.S.
City: St. Louis
State / Province: Missouri
Job Description:
Job Responsibilities:
-May be required to spend a great deal of time on his/her feet, climbing, stooping, turning, lifting up to 50 lb. and/or occasional work in inclement weather
-Must be able to travel with approximately 15% being overnight
-Requires the individual to be on call 24/7
-Positions in this family install, place in operation, maintain, inspect, test, trouble-shoot and repair equipment at customer sites to ensure the safe, effective and efficient delivery of our products to the customer's point of use
-Serves as a key point of contact and coordination between the company and the customer to meet all requirements safely, efficiently and economically
-Technician performing in the above capacities specifically for Air Liquide America's applicable equipment including oxygen, nitrogen, argon, hydrogen, helium and carbon dioxide liquid and gas storage systems; customer distribution/regulation systems; applications equipment; telemonitoring equipment; instrumentation; and FLOXAL systems including air compressors and various small on-site nitrogen generation systems
-Reports to the local Field Service Coordinator
-The field service technician (FST) in coordination with outside service providers, customer service engineering, sales and distribution on installations and removals
-All work must be performed in conformance with established safety procedures while ensuring customer satisfaction with the appearance and operation of every installation
-Note: typically the "acquiring" stage represents the first 12 - 18 months "apprentice" role; after which an individual either progresses to the "mastering" stage or terminates employment
-Project integration and leadership skills...
-Assumes responsibility for a project, process, clients and/or customers
-Takes initiative in problem solving and produces significant results
-Operates safely and effectively in an ever changing environment
-Promotes team-work to achieve project goals
-Obtains information/ resources and performs independently
General Requirements:
-HS graduate (college, technical degree or equivalent education is preferred)
-Drivers license allowing operation of a vehicle over 10,000 lb. GVW (with clean driving record)
-Minimum of 4+ yrs. diagnostic and repair experience in some or all of the following is required: cryogenics, high pressure piping, brazing, electrical circuits (including 3 phase power), refrigeration (EPA certified in refrigerant recovery), PLCs (programmable logic controllers), and process instrumentation
-Excellent written/verbal communicator; must deal effectively with internal and external customers
-Skills to prioritize integrated service activities so as to maximize the time spent working on equipment at customer locations
-Demonstrated ability to ensure the optimum quantity/quality/cost of service work performed while also:
-completing paperwork in a timely, accurate and completed fashion
-providing for the appropriate use of company assets
-securing the necessary documentation of work performed (installations and/or removals)
-compiling billing information (if applicable) and total related costs of all work performed
-Expertise to comply with all applicable governmental and Air Liquide America policies, regulations, and procedures - - knows and applies all applicable standards for good manufacturing practice set forth by the CGA, NFPA, CMA and other professional/regulatory bodies
-Skills to remove customer installations unassisted
PLEASE NOTE: Air Liquide will not accept resumes from third party vendors. Any resumes received from an agency through this website will be considered free of any fees or changes.
We are an equal opportunity employer. Everyone will be considered for employment, promotions, transfers, and other conditions of employment without regard to race, color, religion, sex, national origin, physical or mental disabilities, age, Vietnam era veteran status, disabled veteran status, separated veterans, Armed Forces service medal veterans, other protected veterans, marital status, sexual orientation, political affiliation, or any other basis prohibited by state or federal law.