St. Mary's Good Samaritan Clinical Team Leader - Clayton Cardiology Practice in Richmond Heights, Missouri


Role Purpose:

The primary function of the Clinical Team Leader is to supervise, monitor, coordinate, control and evaluate the day-to-day clinical operations and activities of the practice/site.


  • Performs all duties according to entity policies and procedures

  • Supervises, directs, and controls the front office function immediate subordinates including employment, job assignment, counseling, development, appraisal, and compensation review with input as necessary from direct supervisor and HR

  • Orients, trains, and supervises clinical personnel

  • Assists in implementation and management of both personnel and general operating policies of Care Management Company

  • Assists with performance review of front office staff

  • Handles complaints from patients regarding clinical related services in a courteous and timely manner

  • Responsible for oversight of clinical related patient and vendor correspondence

  • Serves as interface for patient with doctor, hospital, ancillary departments and business departments

  • Performs and supervises various clinical functions according to practice standards

  • Assists with analysis of month-end revenue/production and budget reports

  • Responsible for submitting and authorizing time-sheets according to established schedule and procedures

  • Responsible for following established purchasing guidelines and submission of properly authorized invoices to the Accounts Payable department on a timely basis

  • Responsible for inventory control function following established purchasing guidelines for supply items.

  • Reviews and approves invoices and verifies receipt of purchased items

  • Other duties as assigned


Minimum Qualifications:

  • Associates Degree or Diploma School Program in Business or Health Related Field.
  • RN Licensure
  • Health insurance claims and physician office management. One to three years of technical experience and 1 to 3 years of supervision.
  • Basic medical office procedures and medical terminology

Organization: SSM Health Medical Group Business Office

Primary Location: Missouri-Richmond Heights-SSM Heart and Vascular at Clayton

Job: Clinic

Shift: Day Job

Req ID: 17009314